Provider directory
Virtual receptionist services: human, AI and mixed
15 offerings from 12 providers, with published plans, included features and direct links to request pricing.
Ruby
Paid entry plan
Monthly phone receptionist plan. Ask for the overage rate, rounding rule and total including tax.
All 4 plan pricesHuman answering, 24/7; Spanish and bilingual call handling available. Source for RUBY-LIVE
- Scheduling, bilingual answering and client intake are listed across receptionist plans. Source for RUBY-FEATURES
- No added activation, onboarding, setup or customization fee is stated. Source for RUBY-SETUP
Ask before signingAsk for the overage rate, billing increment and cancellation terms in writing.
Smith.ai Human-first
Paid entry plan
Human-first plans, monthly. Paid handling add-ons are separate; confirm applicable taxes and reasonable-use terms.
All 3 plan pricesHuman receptionists, available 24/7. Source for SMITH-HUMAN
- Appointment booking is a $1.50-per-call add-on. Source for SMITH-BOOKING
Human-first service. Custom calendaring and extended intake have separate fees; supported calendar must fit the workflow.
- First CRM integration is free; each additional CRM costs $0.50/call. Source for SMITH-CRM
- Month to month; cancellation bills through the current monthly cycle. Source for SMITH-HTERMS
Human-first FAQ, not the AI product cancellation rule. No setup fee is listed elsewhere on the same page.
Ask before signingPrice appointment booking and other paid handling tasks alongside the call allowance.
Smith.ai AI Receptionist
Paid entry plan
Default 75-call Pro configuration; higher call bundles differ. Human escalation charges need confirmation.
All 2 plan pricesAI answers first; calls can transfer to a North America-based live receptionist. Source for SMITH-AIMODEL
- AI scheduling, lead qualification, call routing and named integrations are listed in core features. Source for SMITH-AISCHED
Calendly, Clio and Zapier are named examples; exact workflow behavior has not been tested.
- AI Receptionist is month to month and asks for 30 days’ cancellation notice. Source for SMITH-AITERMS
Ask before signingConfirm when a live agent takes over and what that escalation adds to the bill.
Smith.ai Hybrid
Paid entry plan
New Client Priority calculator example, not a fixed plan price or independent estimate. Actual mix and quote can differ.
Hybrid uses AI for routine calls and live agents for selected calls. Source for SMITH-HYBRID
- Presets include new-client priority, higher human coverage and daytime human/after-hours AI. Source for SMITH-HYBRIDOPTIONS
Ask before signingRequest a quote using your expected share of calls that need a live agent.
NextPhone
Paid entry plan
Monthly Pro offer; the vendor’s unlimited-call and no-overage claims have not been contract-tested. Enterprise has annual volume-based agreements.
All 3 plan pricesAI service; human transfers go to your team. Source for NP-CURRENT-MODEL
- Pro lists calendar booking, intake questions and transfers; Growth adds CRM updates. Source for NP-CURRENT-BOOKING
Pro lists Google, Outlook and other calendars. Named integrations are vendor claims, not tested connections.
- Self-serve plans: month to month, no cancellation fee; 7-day trial. Source for NP-CURRENT-TERMS
Trial must be cancelled before it ends to avoid a charge. Enterprise lists annual agreements; do not apply the monthly FAQ to Enterprise.
Ask before signingUse Growth pricing if you need vendor setup and CRM updates; confirm transfer fallback when nobody answers.
ReceptionHQ
Paid entry plan
Plus relevant sales tax. Same-page allocation wording conflicts with PAYG; no included-call allowance or final total is assumed.
All 3 plan pricesLive call answering; US-based receptionists and 24/7 availability are advertised. Source for RHQ-CURRENT-MODEL
- Per-minute plans claim exact-second billing, rather than rounding each call up. Source for RHQ-CURRENT-SECONDS
Applies to per-minute plans, not MessageExpress per-call billing.
- The same page also says base subscriptions include a call or minute allocation. Source for RHQ-CURRENT-ALLOCATION
Concurrent documentation conflict with the MessageExpress PAYG FAQ; ask which tier and allowance apply.
Conflicting wording. The pricing page gives conflicting PAYG and allocation wording. See both statements
Ask before signingAsk whether every answered call costs $1.99 and whether any allowance is included.
Abby
Paid entry plan
Direct page capture. An Abby Minute is not a common minute across human and AI calls. Confirm the starter price in writing; search-index content can differ from the live page.
All 4 plan pricesChoose human, AI, or both within one service. Source for ABBY-MODEL
- 1 Abby Minute buys 1 human minute or 2 AI minutes; mixed calls split usage. Source for ABBY-UNIT
- No setup fee; month to month. Overage uses the plan’s Abby Minute rate. Source for ABBY-TERMS
Ask for your plan’s extra-minute rate and free-trial duration before signing up.
Ask before signingConfirm the starter fee, numeric overage rate and expected split between human and AI minutes.
PATLive
Paid entry plan
Live call answering monthly plan; government taxes and fees extra. Vendor’s approximate call counts are not call allowances.
All 5 plan pricesHuman answering by US-based receptionists, 24/7. Source for PAT-MODEL
- Appointment scheduling, emergency dispatch and client intake are listed in every plan. Source for PAT-HANDLING
Exact calendar and dispatch compatibility need confirmation.
- Spanish bilingual answering is offered at no extra cost. Source for PAT-BILINGUAL
- Bills live on-call time, excluding after-call notes, message entry and wrap-up. Source for PAT-BILLING
- 14-day free trial; plans can be changed or cancelled without a contract. Source for PAT-TRIAL
Ask before signingCheck calendar compatibility, billing increments and taxes for your expected call time.
Dialzara
Paid entry plan
Inbound monthly plan; outbound voice, SMS and website-chat allowances have separate terms. Confirm taxes and minute rounding.
All 4 plan pricesAI receptionist with 24/7 availability and 10 languages, including English and Spanish. Source for DIAL-MODEL
- Warm transfers, after-hours escalation rules and Google/Outlook calendar sync start at Pro. Source for DIAL-TIERS
Lite’s table lacks these three features. Basic third-party integration wording does not override the calendar-sync tier table.
- Monthly pricing; no setup fee or long-term contract; cancel anytime. Source for DIAL-TERMS
- 7-day free trial. Source for DIAL-TRIAL
Ask before signingUse Pro as the entry point if you need warm transfers or Google/Outlook calendar sync.
Davinci Virtual
Paid entry plan
Live receptionist plan. $95 one-time setup from the official FAQ is separate; overage rate and coverage hours require confirmation.
All 4 plan pricesLive receptionist answering with Business and Premium plans. Source for DAV-MODEL
- Appointment scheduling and outbound calling are listed in Premium. Source for DAV-PREMIUM
- Live receptionist time is tracked by the second; automated transferred-call time is separate. Source for DAV-SECONDS
Do not treat 10,000 automated minutes as 10,000 live receptionist minutes. The FAQ’s extra-automated-minute price wording is ambiguous and is not normalized.
- Live Receptionist Services has a $95 one-time setup fee. Source for DAV-SETUP
- Month-to-month phone/chat service requires 30 days’ written cancellation notice. Source for DAV-CANCEL
Ask before signingConfirm staffed hours and overages; choose Premium if you need booking or outbound work.
Moneypenny People
Paid entry plan
Monthly live receptionist plan; confirm taxes and billing increments. Old third-party overage figures are not used.
All 2 plan pricesLive receptionist plans are minute-based; AI plans are call-based; both advertise 24/7 service. Source for MONEY-MODEL
- Live plans list warm transfers, bilingual answering and CRM integrations; AI plans list human escalation. Source for MONEY-FEATURES
- Cancellation needs 30 days’ notice, effective from the next billing date. Source for MONEY-CANCEL
Ask before signingAsk how a live minute is rounded and when cancellation takes effect.
Moneypenny AI
Paid entry plan
AI allowance is calls, not minutes. Human-escalation billing details need confirmation.
Live receptionist plans are minute-based; AI plans are call-based; both advertise 24/7 service. Source for MONEY-MODEL
- Live plans list warm transfers, bilingual answering and CRM integrations; AI plans list human escalation. Source for MONEY-FEATURES
- Cancellation needs 30 days’ notice, effective from the next billing date. Source for MONEY-CANCEL
Ask before signingConfirm what human escalation includes and how escalated calls are billed.
LEX Reception
Price
Minute-based plans; each call is rounded up to the next minute. Source for LEX-UNIT
Live legal receptionists handle intake, appointments, chat and outbound calls. Source for LEX-MODEL
- FAQ offers 30 calls lasting under 30 seconds free each month. Source for LEX-SCREEN
Confirm eligibility and treatment of short or spam calls in the signed plan.
Ask before signingRequest current US prices and run your call-length distribution through per-call rounding.
Nexa
Price
Lists emergency dispatch, bilingual English/Spanish receptionists and appointment booking. Source for NEXA-HANDLING
Offers people-powered and AI answering with 24/7 coverage. Source for NEXA-MODEL
Ask before signingRequest the human/AI mix, dispatch procedure, integration scope and full price in one quote.
Reception.ai by ElevenLabs
Paid entry plan
Monthly billing in USD, plus tax. Included credits are shared with web chat, assistant messages and staff-first calls; phone-only allowance shown. Confirm rounding and applicable terms before subscribing.
All 3 plan pricesReception.ai by ElevenLabs: AI receptionist answering calls 24/7, handling inquiries and booking appointments. Source for ELEVEN-MODEL
- All plans list Google Calendar and Calendly integrations, appointment booking, rescheduling, cancellation and call transfers. Source for ELEVEN-BOOKING
Vendor feature statements; calendar compatibility and transfer behavior have not been tested.
- Monthly credits are shared: a phone minute uses 1 credit, web chat 0.5/minute and assistant messages 0.1 each; unused credits do not roll over. Source for ELEVEN-CREDITS
Staff-first human-answer mode also uses one credit per minute. These are usage credits, not a separate allowance per channel.
- 14-day free trial with 30 shared credits, up to 30 phone minutes or 60 web minutes; no credit card required. Source for ELEVEN-TRIAL
One trial per workspace. Trial credit cap stops answering until upgrade; this is a timed trial, not an ongoing free plan.
- Reception.ai does not currently support HIPAA compliance. Source for ELEVEN-HIPAA
Vendor statement specific to Reception.ai. Separate ElevenAgents platform eligibility and BAA terms do not establish Reception.ai support.
Ask before signingConfirm the current overage rate, credit usage and billing increment for your call mix. Reception.ai does not currently support HIPAA compliance.