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Paid plans
RHQ$25/moplus $1.99 per answered callDIAL$29/mo60 talk minutesRECE$29/moup to 75 phone minutesMNPY·AI$99/mo50 callsPATL$99/mo$2.29/additional minuteDAVI$129/mo50 live answer minutesSMTH·AI$150/mo75 real callsABBY$164/mo50 Abby MinutesMNPY·H$165/mo50 minutesNXTP$199/mounlimited inbound callsRUBY$250/mo50 receptionist minutesSMTH·H$300/mo30 calls

Plan prices and billing

Virtual receptionist pricing: keep the units in view

A minute allowance, a call allowance and unlimited AI calls buy different work. Here is every published monthly plan we reviewed, with the overage rate where the provider lists one.

Dollar amounts are the provider’s US-page figures, read November 14, 2026. Ask for a total including taxes and surcharges. Prices below use monthly billing.

Ruby

Human
Plans on ruby.com (opens in a new tab)
$250/month50 receptionist minutesSource for RUBY-50
$395/month100 receptionist minutesSource for RUBY-100
$720/month200 receptionist minutesSource for RUBY-200
$1,725/month500 receptionist minutesSource for RUBY-500

Monthly phone receptionist plan. Ask for the overage rate, rounding rule and total including tax.

Handling and contract details

Smith.ai Human-first

Human
Plans on smith.ai (opens in a new tab)
Starter$300/month30 calls$11.50 per additional call1 free transfer destinationSource for SMITH-H30
Basic$810/month90 calls$10.50 per additional call2 free transfer destinationsSource for SMITH-H90
Pro$2,100/month300 calls$8.50 per additional call10 free transfer destinationsSource for SMITH-H300

Human-first plans, monthly. Paid handling add-ons are separate; confirm applicable taxes and reasonable-use terms.

Handling and contract details

Smith.ai AI Receptionist

AI + escalationFree plan
Plans on smith.ai (opens in a new tab)
Free$0/month25 calls$3 per additional callSource for SMITH-AIFREE
Pro$150/month75 real calls$2.50 per additional real callSource for SMITH-AIPRO

AI service, not 25 human receptionist calls. Test and simulated calls are separate categories.

Handling and contract details

Smith.ai Hybrid

Mixed
Plans on smith.ai (opens in a new tab)
Vendor example$771/monthat 300 calls, with about 30% escalated to live agentsSource for SMITH-HYBRIDEST

New Client Priority calculator example, not a fixed plan price or independent estimate. Actual mix and quote can differ.

Handling and contract details

NextPhone

AIFree trial · 7 days
Plans on getnextphone.com (opens in a new tab)
Growth$299/monthunlimited inbound calls, vendor setup and CRM updatesSource for NP-CURRENT-GROWTH
Scale$599/monthcustom call flows and routingSource for NP-CURRENT-SCALE

Monthly Pro offer; the vendor’s unlimited-call and no-overage claims have not been contract-tested. Enterprise has annual volume-based agreements.

Handling and contract details

ReceptionHQ

Human
Plans on receptionhq.com (opens in a new tab)
MessageExpressfrom $25/monthplus $1.99 per answered call in the PAYG FAQSource for RHQ-CURRENT-PAYG
ReceptionistPlusfrom $40/monthmessages and call transfersSource for RHQ-CURRENT-PLUS
MyDiaryfrom $50/monthbookings, cancellations and reschedulingSource for RHQ-CURRENT-DIARY

Plus relevant sales tax. Same-page allocation wording conflicts with PAYG; no included-call allowance or final total is assumed.

Handling and contract details

Abby

MixedFree trial
Plans on abby.com (opens in a new tab)
Starter$164/month50 Abby MinutesSource for ABBY-50
Essential$329/month100 Abby MinutesSource for ABBY-100
Professional$599/month200 Abby MinutesSource for ABBY-200
Growth$1,380/month500 Abby MinutesSource for ABBY-500

Direct page capture. An Abby Minute is not a common minute across human and AI calls. Confirm the starter price in writing; search-index content can differ from the live page.

1 Abby Minute buys 1 human minute or 2 AI minutes; mixed calls split usage. Source for ABBY-UNIT

Handling and contract details

PATLive

HumanFree trial · 14 days
Plans on patlive.com (opens in a new tab)
Pay as you go$49/monthno included minutes$2.99/minuteSource for PAT-PAYG
50-minute plan$99/month$2.29/additional minuteSource for PAT-50
100-minute plan$189/month$2.09/additional minuteSource for PAT-100
300-minute plan$479/month$1.89/additional minuteSource for PAT-300
500-minute plan$759/month$1.79/additional minuteSource for PAT-500

Live call answering monthly plan; government taxes and fees extra. Vendor’s approximate call counts are not call allowances.

Handling and contract details

Dialzara

AIFree trial · 7 days
Plans on dialzara.com (opens in a new tab)
Lite$29/month60 talk minutes$0.48/additional minuteSource for DIAL-LITE
Pro$99/month220 talk minutes$0.45/additional minuteSource for DIAL-PRO
Plus$199/month500 talk minutes$0.40/additional minuteSource for DIAL-PLUS
Elite$349/month1,000 talk minutes$0.35/additional minuteSource for DIAL-ELITE

Inbound monthly plan; outbound voice, SMS and website-chat allowances have separate terms. Confirm taxes and minute rounding.

Handling and contract details

Davinci Virtual

Human
Plans on davincivirtual.com (opens in a new tab)
Business 50$129/month50 live answer minutesSource for DAV-50
Business 100$239/month100 live answer minutesSource for DAV-100
Premium 50$249/month50 live answer minutesSource for DAV-P50
Premium 100$319/month100 live answer minutesSource for DAV-P100

Live receptionist plan. $95 one-time setup from the official FAQ is separate; overage rate and coverage hours require confirmation.

Live Receptionist Services has a $95 one-time setup fee. Source for DAV-SETUP

Handling and contract details

Moneypenny People

Human
Plans on moneypenny.com (opens in a new tab)
People$165/month50 minutes$2.85/additional minuteSource for MONEY-H50
People$265/month100 minutes$2.65/additional minuteSource for MONEY-H100

Monthly live receptionist plan; confirm taxes and billing increments. Old third-party overage figures are not used.

Handling and contract details

Moneypenny AI

AI + escalation
Plans on moneypenny.com (opens in a new tab)
AI$99/month50 calls$2.39/additional callSource for MONEY-A50

AI allowance is calls, not minutes. Human-escalation billing details need confirmation.

Handling and contract details

Reception.ai by ElevenLabs

AIFree trial · 14 days
Plans on reception.ai (opens in a new tab)
Basic$29/monthup to 75 phone minutes$0.40/minute overageSource for ELEVEN-BASIC
Plus$79/monthup to 275 phone minutes$0.32/minute overageSource for ELEVEN-PLUS
Premium$199/monthup to 1,000 phone minutes$0.22/minute overageSource for ELEVEN-PREMIUM

Monthly billing in USD, plus tax. Included credits are shared with web chat, assistant messages and staff-first calls; phone-only allowance shown. Confirm rounding and applicable terms before subscribing.

Handling and contract details

Open question

ReceptionHQ: which call allowance applies?

MessageExpress: from $25/month plus $1.99 per answered call in the PAYG FAQ. Source for RHQ-CURRENT-PAYG

The same page also says base subscriptions include a call or minute allocation. Source for RHQ-CURRENT-ALLOCATION

Ask“For the quoted tier, are any calls included? When does the $1.99 charge apply?” Keep the allowance and extra-call rate in your written quote.

Billing rules

Call duration is not always billable duration

Ask what happens to hold time, transfer time, spam, unanswered transfers and after-call work. Use each provider’s actual rules before calculating a total.

ReceptionHQ

Per-minute plans claim exact-second billing, rather than rounding each call up. Source for RHQ-CURRENT-SECONDS

Applies to per-minute plans, not MessageExpress per-call billing.

Davinci Virtual

Live receptionist time is tracked by the second; automated transferred-call time is separate. Source for DAV-SECONDS

Do not treat 10,000 automated minutes as 10,000 live receptionist minutes. The FAQ’s extra-automated-minute price wording is ambiguous and is not normalized.

Quote checklist

Send the same call profile to every provider

Copy these six points into each request so the written quotes can be compared line by line.

  1. Volume

    Monthly calls and typical duration, including short calls.

  2. Coverage

    Business hours, overflow needs and after-hours coverage.

  3. Tasks

    Messages, intake, bookings, payments or dispatch.

  4. Connections

    Required calendar, CRM and transfer destinations.

  5. Who answers

    Human answering, AI answering, and the fallback when a transfer fails.

  6. The total

    Written total including usage, add-ons, setup, taxes and cancellation notice.

Check the workflow differences